Important COVID-19 Information for Essence Healthcare Providers
As of 10/15/22 referral requirements will be reinstated. PCPs and Specialists need to ensure all referrals are on file by this date.
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    Mailing Address for Customer Service, Claims, Appeals & Grievances:
    P.O. Box 5907
    Troy, MI 48007

    Contracting Information

    13900 Riverport Dr.
    Maryland Heights, MO 63043

    Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
    866-397-2812 | customersupport@lumeris.com

    For Essence Health Plan Claims, Eligibility or Patient Referral Inquiries:
    866-597-9560 | customerservice@essencehealthcare.com
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