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Company Name

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    Mailing Address for Customer Service, Claims, Appeals & Grievances (Arkansas, Illinois, Kentucky, Missouri, and Ohio plans):
    Essence Healthcare
    P.O. Box 5907
    Troy, MI 48007

    Contracting Information
    13900 Riverport Dr.
    Maryland Heights, MO 63043

    Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
    1-866-397-2812 | customersupport@lumeris.com

    For Customer Service and Claims Health Plan Claims, Eligibility or Patient Referral Inquiries:
    1-866-597-9560 | customerservice@essencehealthcare.com

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