Important COVID-19 Information for Essence Healthcare Providers

The public health emergency declaration related to Novel Coronavirus (COVID-19) continues to be in effect. If you need assistance in obtaining approvals/referrals or other medical service for the impacted area, please contact Customer Service at Toll Free: (866) 597-9560, Local Number: (314) 209-2700. Please select option 4, followed by option 2 on your telephone keypad when you are asked to make a selection.

View important information and helpful resources from Essence Healthcare

Skip to content
Company Name
  • Home
  • •Covid

Contracting Information

13900 Riverport Dr.
Maryland Heights, MO 63043
Local 314-209-2700 | Toll-free 866-597-9560 | Fax 314-770-6096 | Fax Toll-free 888-480-2577

Mailing Address for Customer Service, Claims, Appeals & Grievances:
P.O. Box 5907
Troy, MI 48007
Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
866-397-2812 | customersupport@lumeris.com
Monday - Friday 7:00 am - 6:00 pm CST

For Essence Health Plan Claims, Eligibility or Patient Referral Inquiries:
866-597-9560 | customerservice@essencehealthcare.com
Monday - Friday 8:00 am - 8:00 pm CST
Session Logoff

You are about to be logged out due to inactivity.