New: Temporary CMS weight-loss program (GLP-1 Bridge) coming July 1. To help prepare your practice and staff before launch, see the CMS FAQ page or the Prescriber Fact Sheet.
Now Active: Medicare's temporary GLP-1 Bridge for weight loss. For detailed submission guidelines, covered drugs, and more, see the CMS FAQ page or the Prescriber Fact Sheet.

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Mailing Address for Customer Service, Claims, Appeals & Grievances (Arkansas, Illinois, Kentucky, Missouri, and Ohio plans):
Essence Healthcare
P.O. Box 5907
Troy, MI 48007

Contracting Information
3251 Riverport Lane
Maryland Heights, MO 63043

Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
1-866-397-2812 | customersupport@lumeris.com

For Customer Service and Claims Health Plan Claims, Eligibility or Patient Referral Inquiries:
1-866-597-9560 | customerservice@essencehealthcare.com

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